Hot888 takes the protection of your personal data seriously. This Privacy Policy clearly explains what we collect, how we use it, and how we safeguard your information, in full compliance with the LGPD.
Our commitment to you
Six principles that guide how your data is handled across the entire hot888 platform.
Hot888 collects only the data strictly necessary to operate the platform, verify identity, process Pix payments, and meet regulatory obligations. We never collect information beyond what is needed to deliver the experience you expect.
Your personal data is never sold, rented, or shared with third parties for commercial purposes. hot888 does not share its user base with advertisers, data brokers, or any company that is not strictly necessary to operate the platform.
All communication between you and hot888 — registration, login, Pix deposits, withdrawals, support chat — is protected by 256-bit SSL encryption, the same standard used by major Brazilian banks such as Itaú, Bradesco, and Nubank.
You can request access to, correction of, portability of, or deletion of your data at any time. hot888 responds to all requests within 15 business days, as required by the General Data Protection Law (Lei nº 13.709/2018).
Hot888 uses cookies to enhance your experience on the platform. You have control over non-essential cookies — you can manage your preferences at any time through the privacy settings panel in your profile or via the cookie notice displayed on your first visit.
This Privacy Policy provides a detailed, accessible description of each category of data collected, the purpose of processing, the retention period, and the third parties with whom that data may be shared. Nothing is hidden in the fine print.
This Privacy Policy describes how hot888 — online entertainment platform accessible on hot888.world — collects, processes, stores, shares, and protects the personal data of its users, in compliance with the General Data Protection Law (LGPD — Law No. 13.709/2018) and other applicable regulations in Brazil.
For the purposes of this Policy, hot888 acts as Data Controller, meaning it is responsible for decisions regarding the processing of users' personal information. By using any hot888 service — whether the website, the mobile app, live casino, Sports Betting, poker, or e-sports — you confirm that you have read and understood this Policy.
This Policy applies to all registered users in Brazil. If you are under 18 years of age, you are not permitted to create an account on hot888, and this Policy does not apply to you. Use of the platform by minors is strictly prohibited.
When you create a hot888 account, we collect the following information:
While accessing and using the hot888 platform, we automatically collect:
To process deposits via Pix, boleto bancário, credit/debit card, PicPay, or Mercado Pago, we collect information related to financial transactions. hot888 does not store full credit card numbers — this data is processed directly by PCI-DSS certified payment gateways. For Pix transactions, we record the key used and the financial institution's details (Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, and others) exclusively for reconciliation purposes.
When we request identity verification, you may need to submit copies of a government-issued photo ID (RG, CNH, or passport), proof of address, and in some cases a selfie for identity confirmation. These documents are stored securely and used exclusively for verification and regulatory compliance purposes.
Hot888 uses users' personal data exclusively for the following purposes:
hot888 does not use your data to build psychological profiles, infer political or religious preferences, or make automated decisions that could harm you without human intervention. The use of data for personalization is limited to suggesting games or promotions based on your activity history within the platform.
Under the LGPD, the processing of personal data must have a valid legal basis. hot888 grounds its processing of your data on the following bases:
Hot888 never sells your personal data. Information is shared with third parties only in the situations described below, with partners who assume contractual confidentiality and security obligations consistent with this Policy:
Hot888 may share data with Brazilian law enforcement, judicial, or regulatory authorities when legally required to do so — for example, in response to a court order, a summons from a competent authority, or an obligation imposed by sector regulations.
hot888 does not share data with advertising networks, data brokers, social media platforms, or any other company for commercial purposes. Your betting history, financial data, and personal information belong to you.
Hot888 retains personal data for as long as necessary to fulfill the purposes described in this Policy and to meet applicable legal obligations:
Once applicable retention periods have expired, data is securely deleted or anonymized so that the data subject can no longer be identified.
Hot888 applies multiple layers of technical and organizational security to protect your personal data:
In the event of a security incident that may affect your personal data, hot888 will notify the National Data Protection Authority (ANPD) and the affected users within the timeframes established by the LGPD — generally within 2 business days of becoming aware of the incident.
Hot888 uses cookies and similar technologies to enhance your experience on the platform. There are three main categories:
You can manage your cookie preferences at any time through the privacy settings panel available in your profile. Disabling non-essential cookies does not affect your access to the platform, but may reduce personalization of your experience.
The General Data Protection Law grants you a set of rights over your personal data. hot888 is committed to respecting and facilitating the exercise of all these rights:
| Right | What this means in practice |
|---|---|
| Access | To request a copy of all personal data that hot888 holds about you. |
| Correction | Request the correction of any data that is incorrect, outdated, or incomplete. |
| Deletion | To request the deletion of unnecessary data or data processed on the basis of consent — subject to applicable legal retention periods. |
| Portability | To receive your data in a structured, interoperable format for transfer to another controller. |
| Objection | To object to the processing of data carried out on the basis of legitimate interest, where grounds exist to do so. |
| Consent withdrawal | Withdraw consent at any time for processing based on that legal basis (e.g., email marketing). |
| Information | To know which third parties your data has been shared with and the legal basis for each processing activity. |
To exercise any of these rights, contact us at suporte@hot888.world or via live chat on the platform. hot888 will respond within 15 business days from receipt of the request, in accordance with Art. 18 of the LGPD.
If you believe that hot888's processing of your data violates the LGPD, you have the right to file a complaint with the National Data Protection Authority (ANPD), through the official channels available at gov.br/anpd.
Hot888 is an entertainment platform intended exclusively to users aged 18 and over. Use of the platform by minors is strictly prohibited and constitutes a violation of the Terms and Conditions.
Hot888 takes active steps to verify users' ages at the time of registration, including requiring a valid CPF and, where applicable, identity documents. If we become aware that data belonging to a person under 18 has been inadvertently collected, we will delete that information immediately and close the associated account.
If you are a parent or guardian and believe your minor child may have created an account on hot888, please contact our support team immediately via live chat or by emailing suporte@hot888.world.
In some cases, hot888 user data may be processed by infrastructure or vendors located outside Brazil — for example, cloud servers or international game providers such as Evolution and NetEnt, which operate studios in European countries.
When this occurs, hot888 ensures that international data transfers comply with the conditions set out in Art. 33 of the LGPD, including:
Financial data related to transactions via Pix, bank slip, credit/debit card, PicPay, and Mercado Pago is processed exclusively by certified gateways operating in compliance with Banco Central do Brasil regulations.
Hot888 may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or platform features.
Material changes will be communicated in advance via:
We recommend reviewing this Policy periodically to stay informed. Your continued use of the platform after any changes take effect constitutes acceptance of the revised Policy. If you do not agree with the changes, you may close your account before the effective date, without prejudice to your rights as a data subject.
Hot888 has appointed a Data Protection Officer (DPO) as required by Art. 41 of the LGPD. The DPO is the official point of contact for questions relating to this Policy and the exercise of your rights as a data subject.
To get in touch regarding privacy matters:
This Privacy Policy was last revised on January 2026. The most recent version is always available at hot888.world/privacy-policy.
When you create an account on any online platform today, you're handing over personal information — your name, CPF, phone number, email address, and banking details to process Pix payments. In return, you expect that information to be used only for what you authorized and to be protected against leaks and misuse. That seems basic. And it is. hot888 takes that commitment seriously — not as a legal box to check on paper, but as a cornerstone of its relationship with every user on the platform.
The LGPD — Brazil's General Data Protection Law — came into effect in 2020 and was a landmark moment for the country. Before it, the rules governing how companies could use personal data were vague and fragmented. The LGPD established concrete rights for Brazilian citizens: the right to know what data a company holds about you, the right to request correction of inaccurate information, and the right to request deletion of your data when it is no longer needed. hot888 not only meets these requirements but goes further — documenting every data processing decision, limiting internal access to the minimum necessary, and proactively communicating any situation that could affect your privacy.
One of the most common concerns among new hot888 users is the security of financial data — especially for those making their first Pix deposit. It's a legitimate concern, and it's worth understanding how this works in practice.
When you make a deposit via Pix on hot888, the transaction takes place directly between your bank — whether Nubank, Itaú, Bradesco, Banco do Brasil, Caixa, Mercado Pago, or any other — and hot888's receiving account within the Banco Central's Pix system. hot888 receives transaction confirmation and the amount is credited to your balance within seconds. At no point does hot888 see your banking password, card details, or any credentials for your bank account. The process is the same as paying any merchant via Pix — secure, instant, and traceable.
For withdrawals, the process works in reverse: you request the amount, provide the Pix key registered to your CPF, and hot888 processes the transfer. The rule that withdrawals can only be made to an account in the same name as the registered account exists specifically to protect you — if someone gains unauthorized access to your account, they won't be able to withdraw funds to an account that isn't yours.
CPF is sensitive information, and many people hesitate before sharing it. In the case of hot888 — and any regulated betting platform in Brazil — providing your CPF is a regulatory requirement. The reason is straightforward: industry regulations require platforms to verify users' identities, confirm they are over 18, and track financial transactions to prevent money laundering. The CPF is the national identifier that makes all of this possible.
Hot888 uses your CPF to: verify your identity with the Federal Revenue Service, ensure you are the only person linked to that account, process and reconcile financial transactions via Pix, and fulfill regulatory reporting obligations. Your CPF is never shared with marketing partners, advertising networks, or any third party outside the purposes described in this Policy — and it is protected by the same encryption standard that safeguards your account's financial data.
If you decide to close your hot888 account, your data is not deleted immediately — and there is a reason for this that is directly tied to your protection. Brazilian regulations require betting platforms to retain financial transaction records for at least 5 years for auditing, tax compliance, and anti-money laundering purposes. This is not a choice made by hot888; it is a legal obligation.
In practice, this means your transaction history, identity data (CPF, name, date of birth), and platform activity records are retained for the required period even after account closure. During this time, however, the data is kept in secure archival status — it is not used for marketing communications, is not accessed by the support team without a specific need, and is not shared with third parties beyond what the law requires. Once the legal retention periods expire, the data is securely deleted.
If you want to know exactly what data hot888 currently holds about you — whether your account is active or closed — simply submit an access request to suporte@hot888.world. hot888 will respond within 15 business days with a complete list of all stored information. This is your right under the LGPD, and hot888 respects it in full.
Privacy Questions
Hot888 handles all personal data in strict compliance with the LGPD (Law No. 13.709/2018). No information is sold or shared without your authorization. To exercise your rights as a data subject or for any questions about this Policy, please contact us at suporte@hot888.world.
Also Read the Terms and Conditions